Privacy Policy

Last Updated: May 27, 2025

1. Introduction
Welcome to Crunchy Notes (“we”, “us”, “our”, or “Crunchy Notes”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile app, website, and related services (“Services”). By using Crunchy Notes, you agree to the terms of this Privacy Policy.

2. Information We Collect
a. Personal Information: Name, email address, phone number (if you contact us directly), login credentials, and device information.
b. Usage Data: Device type, operating system, unique device identifiers, app usage data (such as features accessed, topics viewed, quiz participation), IP address, app crash logs, and analytics.
c. Cookies: We may use cookies and similar technologies on our website to collect information and enhance your experience.

3. How We Use Your Information
- To create and manage your account
- To deliver personalized content and recommendations
- To track learning progress, streaks, and leaderboard rankings
- To provide quizzes, save notes, bookmarks, and fun facts
- To improve our Services and develop new features
- To provide customer support
- To send important notifications and updates (including push notifications, which you can opt out of)
- To comply with legal requirements and protect against misuse or fraud

4. How We Share Your Information
We do not sell your personal data. We may share your data with:
- Service Providers: (Google, Firebase, analytics) to provide, operate, and improve our Services
- Legal Authorities: When required by law
- Business Transfers: In the event of a merger, sale, or business transfer, you will be notified

5. Data Security
We use encryption, secure cloud providers, and restrict access to authorized personnel only. While we strive to protect your data, no system can guarantee absolute security.

6. Your Rights
You may request access, correction, or deletion of your personal data. You can also opt out of notifications. Contact us at vishal@crunchynotes.app for any requests.

7. Children’s Privacy
Crunchy Notes may be used by children under 18 with parental or school consent. If you believe your child has provided us personal data without your consent, contact us for deletion.

8. Retention of Data
We retain your data as long as necessary for educational and legal purposes. Deleted accounts will have data removed within 30 days unless otherwise required by law.

9. International Transfers
Your data may be stored and processed outside your country, in compliance with this policy.

10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or in-app notification. The latest version will always be posted here.

11. Contact Us
Vishal Mishra, Founder
Email: vishal@crunchynotes.app
Phone: 9920261793

12. Account Deletion Policy
You have the right to request deletion of your Crunchy Notes account and all associated data at any time.

How to request account deletion:
  1. Send an email to vishal@crunchynotes.app from the email address associated with your Crunchy Notes account.
  2. Include "Account Deletion Request" in the subject line.
  3. We will process your request within 7 working days and confirm by email once your data is deleted.
Data Deletion Details: